Avatar Sports Electronics

Text Box: Avatar Product Service

 	Avatar Custom Electronics will repair or replace products found to be defective for a period of four years from purchase date.  Batteries and battery chargers have a one year warranty from date of purchase. To receive warranty service the items must be boxed in a suitable package and sent to the provided address. 

	Avatar will pay return shipping for items that are under warranty. 
Customer Instructions:
Send an email using this link:    Avatar Customer Service
	The email should include your name/school name and a detailed description of what is happening 	with the product.  
Your contact information, phone number and email address.
If it is going to require returning the LED display, you should also include your handheld DM1 control.
To return the LED display you should remove the stand mount. This will make packaging much easier and safer for the unit. 
If you are having power problems with the battery and charger you can click this link to try to resolve charging issues before returning.

	Power/ Charging problems  

6.   How To Maintain The Battery Power Pack Instructions

	Battery Power Pack Charging Instructions

If  you need assistance you can call toll free:  1-866-467-9313
     Please leave your name and a number that you can be reached at.

Service Department

Text Box: DM1-100 User Guide PDF