Avatar Custom Electronics

Avatar Product Service


             Avatar Custom Electronics (ACE) will repair or replace products found to be defective for the stated product warranty period.  ACE reserves the right to examine any product that is claimed to be defective. To receive warranty service the items must be boxed in a suitable package and sent to the provided address given in the return authorization email.   Avatar will pay the return shipping for items that are under warranty.


Customer Instructions:

Request Return Authorization (RA):

1. Send an email using this link:    Avatar Customer Service

             The email should include your name/school name and a detailed description of what is happening with the product. 

2. Your contact information, phone number and email address.


3.   If  you need assistance you can call toll free:  1-866-467-9313

             Please leave your name and a number where you can be reached.


Sports Electronics Warranty Service Dept.    

1. Battery and charger questions                            Battery Questions


2. Proper Battery Charge Procedure                      Battery Charging Procedure

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Service Department